Leading national builders’ merchant Jewson has opened the doors to its first purpose-built Branch
of the Future, which it says will act as a ‘beacon of the very highest standards of merchanting’.
At 1.3 acres, the Farnborough site houses an extended product range – around 20% more than the
typical branch.
Opening hours have been extended, with the branch open from 6:30am to 6pm Monday to Friday,
and 7:30am to 12pm on a Saturday. An expansive fleet of delivery vehicles is available to meet
customers’ delivery requirements, while the branch also offers drive-in collections with undercover loading so customers and their materials– including treated timber – aren’t exposed to the British weather. There is a selection of hot food and coffee available in branch, along with
technology charging bays and modern meeting rooms for customers to use with their own
customers – so it feels like the branch is their own.
Featuring the new Jewson brand identity, unveiled in March, the Farnborough branch makes it
easier and quicker for small and medium builders, carpenters, roofers, landscapers and more to
find the range they need for a whole job, with the product assortment positioned close together for
efficiency, and providing customers with everything they need under one roof.
Proud to partner the trades, the new Jewson Farnborough Branch of the Future presents another
significant milestone on its transformation journey to bring the UK’s hard-working professional
tradespeople what they need to grow their own businesses and to become the leading builders’
merchant in the UK.
As part of its parent company STARK Building Materials UK’s ‘Trust in Better’ strategy, Jewson is
implementing a comprehensive investment programme to optimise its branch network across the
nation, including new purpose-built distribution facilities like Farnborough and major
refurbishment projects, such as Bridgwater, which reopened its doors earlier this year.
Domi Scrivener, Branch Manager for Farnborough, said: “Customers are at the very heart of our
business and our new purpose-built Branch of the Future here in Farnborough reflects that, acting
as a beacon of the very highest standards of merchanting and offering everything customers could
need to grow their business under one roof.
“This is a landmark moment for the business, and one which the entire Farnborough branch team
is excited to play a part in. Our doors are open for business, and we look forward to being an
integral part of the day-to-day lives of professional tradespeople and builders from the local
community and the surrounding areas.”
John Carter, CEO of STARK Building Materials UK, part of STARK Group – Europe’s leading
distributor of building materials, said: “We’re on a journey to become the most trusted builders’ merchant for UK tradespeople, and with our new Branch of the Future concept, we have a brilliant opportunity to create something that we believe is truly unique and valuable, with the backing of
the STARK Group, Europe’s strongest and biggest chain of merchants.
“Our customers want and expect great service, and that happens from the moment they walk
through the door, when our naturally inquisitive teams welcome them and start to dig into what
they’re working on, what’s going well, the challenges they’re facing and how we can help them. In
the merchant world, relationships are key and we know we can offer long-term value to
tradespeople and businesses, helping them deliver exceptional service to their own customers.
“We want to be the very best there is out there, for customers to be excited when they arrive and be
excited about coming back again. Jewson Farnborough is designed to achieve all that and more,
and I can’t wait to see the team help the branch achieve its full potential.”
Jewson plays a significant part of STARK UK, a portfolio of building merchant businesses, which are
part of STARK Group, Europe’s leading builders’ merchant and distribution platform. Earlier this
year, STARK Group celebrated its first 12 months of operating in the UK.
Jewson is proud to partner the trades, building on its 180+ years of industry experience, offering the
UK’s professional tradespeople the products and services they need to work smarter and grow
their business faster, powered by a robust sourcing network and distribution platform.
